Description : Receptionist. Company : RCL FOODS Careers. Location : Pretoria, Gauteng

Job Description

A vacancy exists for a Receptionist at our Pretoria Bakery. The position will report to the Sales Manager.

The successful incumbent will be responsible for the overall customer service effectiveness of the operating procedures and administrational functions in the bakery and to provide administrative support.

Duties & Responsibilities

Manage and control all incoming call

Assist various Departments with administrative duties

Assist with compiling reports as and when required

Manage all switchboard functions

Answer switchboard courteously and timeously

Handle customer complaints in a professional and courteous manner

Assist with Price Surveys

Update Service Level Agreements

Manage the availability of the Training Centre

Assist with general office administration and queries

Relieve Telesales as and when necessary

Update noticeboards

Minimum Requirements

Grade 12 or NQF Level 4 qualification

Computer literate with sound knowledge of Microsoft Office programs e.g. Outlook, Word, Excel

Excellent Communication skills

2 Years Customer service/Reception experience

Basic Knowlede of product and general operations within baking environment

Detailed and results oriented

Professional, diplomatic and cordial

Ability tto multitask and prioritize projects